Consumer Desk

In order to implement customer protection (Art. 2, paragraph 4, Law 4/2013) and to ensure transparency in the professional services market, CNCP has activated a consumer reference desk, where clients of professional services can contact in the event of disputes with individual professionals, pursuant to art. 27 ter of the Consumer Code, pursuant to Legislative Decree 206/2005, as well as obtain information relating to the professional activity in general and the quality standards required of members.

The association undertakes to promote the third-party nature of the Help Desk, entrusting its management to the aggregative form:

CoLAP - Coordinamento Libere Associazioni Professionali

Address: via Gallonio, 18, 00161 Rome

Tel.: +39 06 44340239

For more information click on www.colap.eu